Privacy Policy at 222db

Introduction

222db ("we", "us", or "our") operates the online gaming and sports betting platform accessible at 222db.asia. This Privacy Policy explains in clear, plain English how we collect, use, disclose, store, and protect the personal information of our users — including all players registered on our Bangladesh-facing platform.

By accessing or using the 222db platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you must discontinue use of the platform. This Policy applies to all services offered via 222db.asia, including cricket betting, live casino games, slots, crash games, and card games.

Information We Collect

We collect two broad categories of information: data you actively provide to us during registration and use of the platform, and data collected automatically as you interact with our services.

Information You Provide Directly

• Full name, date of birth, and national ID or passport number (for identity verification)
• Email address, mobile phone number, and residential address (including city — e.g. Dhaka, Chittagong, Sylhet, Khulna)
• Username and account password (stored in hashed, encrypted form — never in plain text)
• Payment details such as bKash wallet number, Nagad account number, Rocket number, or bank account information (Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, etc.)
• Any documents uploaded for KYC verification, responsible gaming assessments, or dispute resolution

Information Collected Automatically

• Device information: device model, operating system version, browser type, unique device identifiers, and mobile network information
• IP address, approximate geographic location (city/region level), and connection timestamps
• Gameplay data: game sessions, bet amounts, wagering history, win/loss records, and RTP-related activity
• Cookies, web beacons, session tokens, and similar tracking technologies — see the Cookies section for full details

How We Use Your Information

222db uses the information we collect for the following purposes, all of which are necessary for the operation of a safe and reliable online betting and casino platform for players in Bangladesh:

• Account creation, identity verification (KYC), and authentication of returning players
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks
• Delivering platform features: cricket betting markets, live casino tables (Evolution Gaming, Ezugi), slot games (Pragmatic Play, NetEnt, Microgaming), and crash games (Spribe Aviator)
• Sending service notifications, account alerts, and — where you have opted in — promotional communications about bonuses, free spins, and BPL/IPL/T20 betting events
• Fraud prevention, responsible gaming monitoring, detection of multi-accounting, and compliance with anti-money-laundering obligations
• Platform analytics, game performance monitoring, and continuous improvement of our user experience for Bangladeshi players

Cookies and Tracking Technologies

222db uses cookies and similar tracking technologies (including local storage objects and session tokens) to maintain your login session, remember your preferences, detect suspicious activity, and measure how our platform is used. Cookies are small data files stored in your browser or on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect the functionality of the 222db platform — for example, you may not be able to remain logged in or access certain game features. We do not use cookies to track you on third-party websites outside of 222db.asia.

Sharing and Disclosure of Information

222db does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data only in the following limited and clearly defined circumstances:

• Service providers and technology partners who process data on our behalf under strict confidentiality agreements — such as payment processors (bKash, Nagad), KYC verification providers, and game content suppliers (Pragmatic Play, Evolution Gaming, Spribe)
• Fraud prevention, security, and responsible gaming partners who help us identify problematic gambling behaviour and protect player accounts
• Legal and regulatory authorities when required by applicable law, court order, or legitimate government request — we will notify you of such disclosures where legally permitted
• Successor entities in the event of a business merger, acquisition, or restructuring — any new entity will be required to honour this Privacy Policy or provide you with adequate notice of any changes

We require all third parties who handle your data to implement appropriate technical and organisational security measures and to use your information only for the specific purposes we have authorised.

Data Security

222db takes the security of your personal information seriously. We implement industry-standard security measures including 256-bit SSL/TLS encryption for all data in transit, at-rest encryption for sensitive stored data, multi-factor authentication options for player accounts, automated fraud detection systems, and regular security audits by independent specialists.

While we employ all reasonable technical measures, no method of electronic transmission or storage is 100% secure. If you believe your account has been compromised, contact our support team immediately at [email protected]. Please choose a strong, unique password for your 222db account and never share it with anyone.

Data Retention

222db retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. In most cases, this means we retain account data for a minimum of five (5) years following account closure, consistent with standard anti-money-laundering record-keeping requirements.

When your personal data is no longer required, we take reasonable steps to securely delete or anonymise it so that it can no longer be associated with your identity.

Your Rights as a User

Regardless of your location in Bangladesh, 222db respects your rights over your personal information. You may exercise the following rights by contacting our support team:

• Right of Access: request a copy of the personal data we hold about you, including your account details, transaction history, and gameplay records
• Right of Rectification: request correction of any inaccurate or incomplete personal data we hold about you
• Right to Erasure: request deletion of your personal data, subject to our legal retention obligations and any open account balances or pending transactions
• Right to Object: object to the processing of your data for direct marketing or profiling purposes, with immediate effect upon receipt of your request
• Right to Withdraw Consent: where we rely on your consent as the legal basis for processing your data, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal

To exercise any of the above rights, please contact us at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to protect your account security.

Third-Party Services and Game Providers

The 222db platform integrates games and services from reputable third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games provided by these studios, certain gameplay data may be processed directly by the game provider under their own privacy terms. These providers are contractually obligated to handle your data securely and in accordance with applicable standards.

222db is not responsible for the privacy practices of independent third-party game providers or payment processors beyond the scope of our contractual data processing agreements with them. We encourage you to review the privacy policies of any third-party service you interact with directly.

Payment Information and Financial Data

When you make a deposit or request a withdrawal on 222db, your payment information — including bKash wallet numbers, Nagad account details, Rocket numbers, Upay credentials, or bank account numbers — is processed through encrypted, secure channels. We do not store complete card numbers or full mobile banking PINs on our servers. Payment data is handled in accordance with the security standards required by our payment processing partners.

All financial transactions on 222db are denominated in Bangladeshi Taka (BDT). Transaction records are retained as required by applicable financial regulations and our anti-money-laundering obligations. Minimum deposit and withdrawal thresholds apply — please refer to our FAQ for current limits.

Children's Privacy — 21+ Platform

222db is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 21. All players must be 21 years of age or older to register and use the 222db platform. During registration and KYC verification, we verify the age of all applicants. If we discover that personal data has been collected from a person under 21, we will delete that information immediately and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

Changes to This Privacy Policy

222db reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the Policy was last revised. Your continued use of the 222db platform after any changes constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Archived versions of previous policies are available on request by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 222db handles your personal data, please contact our dedicated privacy and support team. We are committed to addressing all privacy-related queries promptly and transparently.

Email: [email protected]. Our support team is available 24/7 and responds to privacy inquiries within 30 days. For urgent security concerns, please mark your message as urgent and we will prioritise your request.